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Posted by on Aug 9, 2014 in Blog, Personal, Rants and Raves | 5 comments

A Customer Service Pet Peeve

 

auto-service

 

Yesterday at a local Firestone Auto Center, I encountered something way too common.

While standing at the counter and explaining what repair services needed to be done, my time was poached and my man-space was violated.  I’m talking about being hijacked by the all-too-frequent alien invader phone call.

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Posted by on Aug 5, 2014 in Blog, General Poker, Personal | 1 comment

A PokerStars Conference Call: The Creation of the European Poker Tour (EPT)

 

european-poker-tour

 

I worked for PokerStars.com for nearly three years.  I served as the company’s Director of Communications between 2004-2006.  Until now, I have written and said very little about my time spent with PokerStars.  This was largely out of respect for the confidentially of the company and those I worked with closely during those years.  However, the recent sale of the company by the Scheinberg Family allows me now to be more candid about what I did, and the activities I observed.  Today marks the ten-year anniversary of the following telephone conference call, which essentially created the European Poker Tour (EPT).

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Posted by on Jul 28, 2014 in Blog, Personal, Travel | 0 comments

Room With a View

 

nolan-dalla-washington-dc

 

Places like Dr. King’s view of what was a mass demonstration reflecting a larger society and world filled with inequity on that memorable day in the nation’s capital remained an integral part of who we are and reflect the ideals of the society that we hope to become someday to come.

We’re not there yet.  We have a long way to go.  We might not ever get there.  But it’s still important to dream.  It’s important to struggle and strive towards something better.  It’s important to imagine the possibilities.

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Posted by on Jul 24, 2014 in Blog, Personal, Rants and Raves, Travel | 3 comments

Rental Car Hell

 

2012-Toyota-Prius-Dashboard

 

 

Each time I cut corners, something really bad seems to happen which makes me blow a fuse and I end up writing and ranting about it.

So, here I am.  My story begins two hot and sticky summer nights ago when I arrived in humidity-drenched Dallas at way past midnight, long after the rental car location was supposed to close.

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Posted by on Jul 17, 2014 in Blog, Personal | 2 comments

My Pet Bed Review

 

IMAG0595

 

Our oldest cat needs a new pet bed.

At age 13, Alex is a senior now.  So, he has special needs.  He’s what we call a special needs cat.

Unfortunately, we can’t ask Alex his opinion about which type of pet bed he prefers.  Soft or firm?  Cotton or foam?  Circle or square?

The only sound he makes is “meow,” which in cat language basically means one of three things:

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