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Posted by on Oct 24, 2014 in Blog, Las Vegas, Sports Betting | 7 comments

Unprofessional Service Yet Again at M Casino Sportsbook

 

M-Resort-Las Vegas

 

Here’s the story of a terrible encounter in customer service at the M Casino with multiple breakdowns.  At least three people behind the counter were completely oblivious.  Worse — no one noticed, nor even cared.

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Posted by on Oct 14, 2014 in Blog, Las Vegas | 4 comments

Is the New SLS Las Vegas Already in Trouble?

 

sls-opening

 

Could the new SLS Las Vegas be the latest casino flop, a la Atlantic City’s Revel?

Only weeks after a garish and glittery opening over Labor Day weekend — which attracted plenty of Hollywood celebrities, at least one big-time rock star, and rave reviews from the fawning local and gambling press desperate to put a positive spin on languishing hopes for the long-awaited transformation at the northern end of The Strip — SLS Las Vegas appears to be in serious trouble.  Already.

The problem:  No one’s going there.

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Posted by on Oct 1, 2014 in Blog, General Poker, Las Vegas | 3 comments

Inside the Casino Industry (My Day at the 2014 Global Gaming Expo)

 

g2e2014

 

Day One at the 2014 Global Gaming Expo — otherwise known by the trifecta of letters “G2E” — included the following activities:  145 handshakes, 12 hugs, two kisses, 35 conversations, two meetings, one lunch, one dinner, 4 glasses of draft beer, 1.5 bottles of wine, 3 seminars, one question to a panel, and a brief argument with someone who works for the American Gaming Association.  Plus I got to hang out with Lisa Tenner and learn about a new gambling television network.  Other than that, nothing happened.

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Posted by on Sep 28, 2014 in Blog, Las Vegas, Personal | 13 comments

Sheldon Adelson Scheduled to Speak at Gambling Conference — What Should I Do?

 

sheldon-adelson

 

This year’s convention includes a keynote address by one of the most distasteful people in America.  Online poker nemesis, robber baron, political oligarch, warmonger, and all-around despicable human being Sheldon Adelson will pollute the merry gathering with his pompous views.

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