A few years ago, a famous Italian winemaker came to the United States on a mission. He was determined to open up a new restaurant in the Seattle area.
The winemaker and aspiring restauranteur was in the process of hiring his staff. While conducting job interviews with each applicant, he made it a point to pose one rather unusual question to each of his prospective employees. It didn’t matter if the position was for manager, cook ,waiter, or dishwasher. The question was always asked.
“Do you own any pets?”
Pets? This seemed like a very strange question. Especially for a job interview at a restaurant. After all, the applicants weren’t applying for jobs in a pet store.
But the winemaker had his personal reasons for posing such a seemingly oddball question. Immediately after asking about their pets, he watched the eyes and monitored the expressions of all those who were sitting across the table, eagerly hoping to be part of his new restaurant. He listened carefully to the way each applicant spoke about their pets. Were they excited? Were there expressions of love in their voices? For those who did not own a pet, was there a desire to get one someday? For those who no longer had a pet, did they grow up with dogs and cats? If so, how did they feel about them?
Naturally, this was a curious thing. The winemaker was asked what any of this had to do with owning and operating a successful restaurant.
“Why do you ask every applicant if they own a pet?” he was asked by the person who told me this story. The winemaker’s answer was intriguing.Read More